Nohana Keepsakes – Shipping Instructions & Inclusions
Your keepsake is a precious and irreplaceable treasure. Please follow these instructions carefully so your materials arrive safely and ready to be transformed into your jewelry.
1. Amount to Send
Breastmilk (thawed, to avoid condensation): 1 oz (about 30 ml). If you have less, send us a message and we’ll make it work.
Formula (powder): 1 teaspoon.
Ashes: 1 teaspoon.
2. Packaging Instructions
First Layer – Sterile Bag
Place the breastmilk or ashes into a clean, sterile, sealable bag.
Push out as much air as possible before sealing.
Second Layer – Extra Protection
Put the sealed bag inside another sealed bag (Ziploc or similar).
For extra security, you may use a double seal (two extra bags).
Ensure each bag is tightly sealed to avoid leakage.
Outer Packaging
Place the double-sealed package inside a bubble envelope for cushioning.
For Local Calgary Customers
We can arrange a direct hand-off instead of mailing. You will be emailed to schedule a safe meeting point.
3. Identification Label
Please include the following details, either written directly on the bag with permanent marker (Sharpie), or written on a separate piece of paper placed in a small sealed bag:
Full Name, Order Number (emailed to you after purchase), Email Address, Phone Number
4. What We Return to You
Any plastic bags that remain clean and unstained, because we care for our planet.
Any remaining ashes, out of deep respect for your meaningful items.
Breastmilk powder will be safely stored in our studio in case you wish to order more jewelry in the future.
5. Shipping Tips
Within Canada: Canada Post Regular Parcel service typically costs $2–$3 (depending on weight and province).
From outside Canada: Please use a tracked service and clearly mark your package as “Personal Art and Craft Supplies for resin jewelry” for customs purposes.
Avoid shipping on Thursdays or Fridays to prevent packages from sitting in a postal facility over the weekend.
6. Address for Shipping
We will email you the full shipping address once your order is confirmed.
Delivery & Processing Times
Delivery times are controlled by the shipping company, and we cannot guarantee specific delivery dates. For expedited shipping, please select the appropriate option at checkout.For keepsake orders (breastmilk, ashes, or soaps): production time is 4–6 weeks once we receive your inclusions. Shipping time will vary depending on the method you choose at checkout.
Shipping Costs
Shipping costs for inclusions are the responsibility of the customer.
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