Welcome to Stone & Bloom! By purchasing from our shop, you agree to the following terms and conditions. Please read them carefully before placing your order.
Overview
Stone & Bloom creates handmade jewellery using recycled metals and ethically sourced materials. Each item is crafted with care and may contain slight variations due to the artisanal process. By purchasing from our shop, you accept these characteristics as part of the charm and uniqueness of handmade work.
Orders
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Once your order is placed, you will receive a confirmation via Mavenfair.
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Processing times vary by item and are listed on each product page.
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Custom and made-to-order pieces may require additional production time.
Pricing & Payments
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All prices are listed in CAD (Canadian Dollars).
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Payment is due at the time of purchase and is securely processed through Mavenfair's checkout system.
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Taxes may apply based on your location.
Shipping
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We offer tracked shipping on all orders. Local pickup may be arranged if you’re nearby.
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We are not responsible for delays caused by postal services, customs, or weather.
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Customers are responsible for providing an accurate and complete shipping address.
 Returns & Exchanges
Due to the handmade and often custom nature of our pieces:
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Returns are accepted within 7 days of delivery for unworn, non-custom items.
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Exchanges may be offered depending on availability.
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Custom orders and personalized items are non-returnable.
Please contact us before returning any item.
Care Instructions
To keep your jewellery looking its best:
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Avoid exposure to harsh chemicals, perfumes, and chlorinated water.
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Store in a dry place or a soft pouch.
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Clean gently with a polishing cloth.
Intellectual Property
All designs, images, and content in the Stone & Bloom shop are the intellectual property of the artist and may not be reproduced or used without permission.
Liability
We do our best to ensure the safety and quality of our products, but Stone & Bloom is not liable for any allergic reactions, injuries, or damage caused by misuse or wear-and-tear.
Changes to Terms
We reserve the right to update or change these terms at any time. Your continued use of the shop or purchase of products implies acceptance of the current version.
Contact
For questions or concerns, you can reach us through Mavenfair messages or at:
StoneBloomStudio@nullgmail.com
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